1xbeet Privacy Policy – How We Keep Your Information Safe

1xbeet ("We" or "Platform") An internationally licensed online betting and gaming platform operating under the 1xbeet.run domain. This Privacy Policy explains what information we collect about you, why we collect it, how we use it, and how we keep it secure.

This policy applies to the 1xbeet.run website, its mobile version, and all associated services. Whether you access 1xbeet from Bangladesh or any other country, this policy applies to you equally.

We operate in accordance with international data protection standards — particularly the principles of GDPR. For us, this is not merely a legal obligation; it is an ethical responsibility.

1xbeet collects several types of information from you — both what you provide directly and what is gathered automatically while you use the Platform.

1xbeet uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

Your consent is obtained before your data is used for marketing purposes. You can opt out of marketing communications at any time — either through your account settings or by contacting support.

1xbeet never sells your data. However, information may be shared in certain specific circumstances in order to deliver our services:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions. They are bound by their own privacy policies.
• Game providers: Companies such as Evolution Gaming and Pragmatic Play receive only the minimum data necessary to operate their games. They are not permitted to use this data for their own purposes.
• Identity Verification Service: We work with certified identity verification providers for the KYC process.
• Legal Obligation: Information may be disclosed when required by a court order or regulatory authority.
• Fraud Prevention: In cases of serious fraud or criminal activity, the relevant authorities may be notified.

The 1xbeet.run website uses cookies and similar technologies. These are stored as small files in your browser and help enhance your experience.

You have the option to disable all cookies except essential ones. However, doing so may affect the functionality of certain platform features. You can also manage cookies directly through your browser settings.

We do not use third-party tracking pixels or cross-site trackers that follow you across other websites.

We do not retain your data indefinitely. A specific retention period is defined for each category of data:

• Account Information: For the duration of your active account and for 5 years after closure. This is a legal requirement.
• Transaction Records: 7 years — in accordance with international financial regulations.
• KYC Documents: 5 years after account closure.
• Gaming Logs: 3 years — may be required for dispute resolution.
• Support Contact: 2 years.
• Marketing Preferences: Deleted upon withdrawal of consent.
• Cookie data: Session cookies — deleted when the browser is closed. Persistent cookies — last between 30 and 365 days.

Once the retention period expires, data is securely deleted or anonymised. The deletion process itself is encrypted to ensure the data cannot be recovered.

As a 1xbeet user, you have several important rights over your own data:

To exercise any of these rights, email us at support@1xbeet.run. We aim to respond within 30 days. Complex requests may take up to 60 days.

1xbeet strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors.

Age is verified at the time of registration. If an account is found to be associated with a person under 18 years of age:

• Your account will be closed immediately.
• All collected data will be permanently deleted.
• All transactions made on that account will be cancelled.

If you believe a minor has used your information to create an account, please contact us immediately at support@1xbeet.run.

1xbeet has implemented both technical and organizational measures to protect your information:

• Communication Encryption: All web traffic is secured with 256-bit TLS 1.3.
• Database Encryption: Stored data is encrypted with AES-256.
• Two-Factor Authentication (2FA): An additional verification layer at login.
• Access Restriction: Only authorized personnel have access to information on a need-to-know basis.
• Penetration testing: Regular penetration testing is conducted.
• Anomaly Detection: AI is used to detect unusual activity.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

You should also take steps to secure your own account — use a strong password, keep 2FA enabled, and never share your password with anyone.

1xbeet may update this Privacy Policy when necessary. In the event of any changes:

• A notification will be sent to your registered email address 30 days before any changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at login whenever significant changes are made.

If you do not agree to the updated policy, you may request to close your account. Continued use of the Platform after changes take effect will be considered acceptance of the new policy.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@1xbeet.run
• Live Chat: Chat button in the bottom-right corner of 1xbeet.run
• Response Time: Typically within 24–48 hours

Privacy-related complaints are reviewed on a priority basis. Complex requests may take up to 30 business days. If you are not satisfied with our decision, you have the right to lodge a complaint with an international data protection authority.