- New Account: This bonus is available to first-time registrants only who have not previously made any deposit.
- Minimum Deposit: A minimum first deposit of ৳500 is required to qualify for the welcome bonus. Deposits between ৳200–৳499 will activate your account, but you need ৳500 or more to receive the maximum bonus.
- Wagering Requirements: To withdraw bonus funds, you must meet a specified wagering multiplier (typically 30–40x). This means you need to wager 30 or 40 times the bonus amount before a withdrawal becomes available.
- Validity: Once a bonus is credited, you typically have 30 days to meet the wagering requirements — after that, the bonus will be forfeited.
- Step 1: Go to the Sports section and select the odds for your first match — it will be added to your Bet Slip.
- Step 2: Keep adding the odds of the second, third, and further matches to the same bet slip.
- Step 3: The "Express" or "Accumulator" mode on the bet slip will activate automatically and display the combined odds.
- Step 4: Enter your stake amount and click "Confirm Bet".
- Log in and go to the "Promotions" section: Your active offers for today will appear here. Each offer has its own validity period and terms.
- Activate the Offer: Some offers are applied automatically, while others need to be activated manually before you play the relevant games.
- Free Spins: Free spins are usually awarded on specific slots games — the game name and number of spins are stated in the offer details. Winnings from free spins go to your bonus balance and can be withdrawn once the wagering requirements are met.
- Daily Mission: There are occasional time-limited missions such as "Place 5 Sports Bets today" — complete them to earn bonus points or free bets.
- Keep Notifications On: If email or SMS notifications are enabled in your account settings, you will receive alerts whenever new offers become available.
- Age Verification at Registration: When you enter your date of birth, the system automatically checks your age — if you are under 18, registration cannot proceed.
- Re-check KYC Verification: A copy of your national ID or passport may be requested during withdrawals or large deposits — if your age does not meet the requirement, your account will be permanently closed and your balance may be forfeited.
- If incorrect information is provided: If you register with a false date of birth and it's later discovered, your entire balance — including any winnings — will be forfeited. This is clearly stated in the Terms & Conditions.
- Family Safety: If there are minors in your household, enable parental controls on your device and never leave your account logged in unattended.
- Match Fully Cancelled: If a match never starts or is officially cancelled by the authorities, your full stake is refunded — typically within 24–48 hours.
- Abandoned Mid-Game: If a match is called off before a specified amount of play has been completed (for example, a rain interruption in cricket or fewer than 50 overs bowled), the official result from the relevant international sports governing body is used. If the result is determined by the DLS method, settlement follows that result accordingly.
- Cancelled Events in an Accumulator: In an Express Bet, if one match is cancelled, that event's odds are typically set to 1.00 and the remaining events are settled as normal.
- In Live Betting: If a bet is placed during a match and the match is subsequently suspended, settlement may be based on the score at the moment the bet was confirmed — this varies depending on the market.
- Step 1: On the Login Page Go to the login page and click the "Forgot Password?" link.
- Step 2: Enter the email address or mobile number used during registration and click "Send Reset Link".
- Step 3: A reset link will be sent to your email or via SMS within 2–5 minutes. If you don't see the email, check your spam or promotions folder.
- Step 4: Click the link — it is valid for 15 minutes. Enter a new password (at least 8 characters, mixing numbers and symbols) and confirm it.
- If 2FA is enabled: After resetting your password, you may still be prompted for a 2FA code. If you no longer have access to your phone, use your backup codes.
- If you remember neither your email nor mobile number: In this case, contact support via chat and be ready to verify your identity by providing your NID or passport details.
- Check for App Updates: Older versions often cause problems. Download the latest APK (Android) from the official 1xbeet site, or update via the App Store (iOS). Note that 1xbeet may not be available on Google Play — if that's the case, download the APK directly from the site.
- Clear Cache & Data: Settings > Apps > 1xbeet > Clear Cache. Then reopen the app.
- Internet Connection: Check that your WiFi or mobile data is working properly. If you have a VPN enabled, try turning it off.
- Restart Your Phone: Simple but effective — background processes can sometimes cause the app to freeze.
- Uninstall & Reinstall the App: If none of the above works, uninstall the app and reinstall it from scratch.
- Use a Mobile Browser: Even if you are having app issues, you can go directly to 1xbeet.run in Chrome or Firefox and everything will work fine — all features are available. Use the browser until the app issue is resolved.
- If the issue still isn't resolved: Reach out via Live Chat from your browser and provide your device model along with your Android/iOS version — the support team will give you a specific solution.